New Tech Service Hours
We’ve expanded our service hours during the week and added Saturday hours to better serve you!
Effective immediately, our new hours (CST) are:
- Monday to Friday: 7:30 am – 10:00 pm
- Saturday: 9:00 am – 6:00 pm
Our dedicated team members are available to assist you with:
- Dispatch inquiries
- Warranty part orders
- Manual requests
- Wiring diagram requests
- Global Warranty Inquires
Getting in touch with our service team is quick and easy. Whether you need immediate assistance or have general inquiries, there are several ways to contact us:
- Phone: 800-388-5253
- Online: Norlake Customer Support or Master-Bilt Customer Support
- Email: RSGservice@refsg.com