Walk-in units and refrigeration systems require regular attention to continue running efficiently. Having an ongoing maintenance routine helps prevent costly breakdowns, lower energy consumption, and extend the lifespan of your investment. Here, we outline the steps you can take each day, week, and month to ensure optimal performance, as well as how to diagnose and troubleshoot common issues.
Category Archives: Service
05
Feb
Feb
We’ve expanded our service hours during the week and added Saturday hours to better serve you! Effective immediately, our new hours (CST) are: Monday to Friday: 7:30 am – 10:00 pm Saturday: 9:00 am – 6:00 pm Our dedicated team members are available to assist you with: Dispatch inquiries Warranty part orders Manual requests Wiring […]
05
Feb
Feb
While no one enjoys having to file a warranty claim, here are a few warranty claim filing tips to make the process as painless as possible. Remember Your Parts Receipt Missing receipts are the main reason for delayed claims. RSG will reimburse parts purchased locally, especially to get a customer’s equipment back up and running […]
05
Feb
Feb
A malfunctioning compressor can lead to serious issues in a refrigeration system. This compressor troubleshooting guide is designed to help diagnose and address some common problems. Please follow these steps methodically to determine the cause and solution: 1. Check The Power Supply First, verify that the compressor is receiving the correct voltage. Then inspect all […]